Liquid-Life

How can I reach you?

You can easily reach us by phone, via our live chat or using the contact form . Please select the appropriate area of ​​your concern to receive specific information. Further details can be found on our store page .

Do I have to assemble my bike myself?

Your bike is delivered 98% pre-assembled. To put the finishing touches on the bike, all you have to do is adjust the handlebars and screw on the pedals. The whole thing is explained in a video here .

How do I proceed with a return/complaint?

Here's what to do in case of a return: 1. Please note that we only accept returns of goods valued at less than €50 if you bear the return shipping costs yourself. 2. For returns within Germany, you can create your own return label for orders over €50 . Simply click HERE to create your own return label. Here's what to do in case of a complaint: 1. If the outer packaging is already damaged upon delivery, note this. Please be sure to describe the type of damage directly on the delivery receipt or on the handheld scanner of our shipping partner. 2. To enable us to process your com

How can I lease a bike from you?

Since leasing applications have to be submitted manually to the leasing partners, we need your contact details , your dream bike and the accessories you would like to lease with your bike. The best way to do this is to use the leasing form under your dream bike. We will then submit the leasing offer to the leasing partner for you. You can find more detailed information here .

What makes the right bike and how do I choose it at Liquid Life?

At Liquid Life, we understand that your bike is a personal thing. The right bike for you depends on your riding style, the terrain you want to ride on and your comfort needs. Our experts will help you find a bike that's perfect for you, whether it's for city riding , mountain biking or touring .

When is the best time to buy a bike from Liquid Life?

At Liquid Life you will find great offers and discounts all year round. There are often new models and special offers, especially in spring and autumn. It is best to sign up for our newsletter so that you don't miss out on any current offers and exclusive sales promotions.

Why should I buy my bike from Liquid Life?

Liquid Life not only stands for a wide range of high-quality bicycles and e-bikes , but also for expert advice . We help you find the perfect bike for your needs. Our excellent customer service, the professional workshop for maintenance and repairs and our satisfaction guarantee make the difference.

How does Liquid Life help you choose the right e-bike?

Choosing an e-bike is exciting and at Liquid Life you will find a wide selection for different purposes. Our experts will advise you in detail about motor power, battery life and handling characteristics so that you can find an e-bike that meets your requirements.