WOO MORE PLAY

Which lube is right for me?

It depends on how you want to use it. Love Oil is edible, massage-ready, and perfect for oral or partnered play, but it isn’t condom-compatible. Shag Juice is water-based, pH-balanced, and safe to use with condoms and toys, making it a great all-around option. Dew Më is silicone-based, condom-safe, and designed for ultra-slick, long-lasting glide, even in the shower or during anal play. If you’re not sure, you can always take our Lube Quiz to find your perfect match.

I’ve never used a vibrator before… which toy is best for me?

Mushroom Vibez is a great first toy because it’s small, simple, and easy to use. Its rounded head and gentle vibrations make it less intimidating than many vibrators, while still giving you plenty of options to explore. If you’re curious about clitoral-focused stimulation, I Cum First is another popular choice, while Disco Stick is designed for internal G-spot play. Want a little more guidance? Check out our Vibrator Buying Guideto see which one fits you best.

I want to buy Vibez but I’m nervous to tell my partner… any tips?

Start by framing it as something you want to explore together, not something that’s missing. You can say you’re curious to see how a vibrator might make things even more fun or feel different for both of you. Remind them that it’s about adding to your connection, not replacing anything. Keeping the conversation open and positive makes it easier for your partner to get excited about trying it with you. Want more support on how to have this convo? Find other tips & tricks here.

What do I do if there’s an issue with my order or product? Can I return it?

If something’s not quite right with your order or product, just email us at [email protected] and we’ll help you sort it out as quickly as possible. We accept returns within 30 days of delivery for products that are unopened and unused. You can start the return process anytime at this link. If your product has been opened or used, please reach out to us directly at the email above, and we’ll be happy to help. We’re always open to feedback and want to make sure you love your WOO experience.

Are Woo products body-safe? Do they use natural ingredients?

Yes. Our lubes are made with clean, natural, body-safe ingredients, our toys use medical-grade silicone, and Freshies are pH-balanced with safe ingredients like coconut water and cranberry extract. Everything is designed to be safe for your most sensitive areas.