USvapewholesale

How do I apply for a wholesale account?

Submit your business details (company name, resale certificate/tax ID and website) via our sign-up form. Accounts are reviewed within 1–2 business days. Once approved, you’ll receive wholesale pricing access and ordering instructions.

Do you require a minimum order?

Yes. Our standard minimum order quantity (MOQ) is set per product to keep pricing competitive. Mixed flavors or mixed colors usually count toward the MOQ unless otherwise stated on the product page.

What payment methods are supported?

We accept major credit cards and bank transfers. For large orders, wire transfer is recommended to avoid processor limits and speed up dispatch.

How fast do you ship and which carriers do you use?

Most in-stock orders placed before 2:00 PM (local time) ship within 24 hours. We work with reliable carriers based on your location and shipping regulations. Tracking details are sent once the order ships.

Do you offer restock notifications?

Yes. For out-of-stock products, click 'Notify me' on the product page and leave your email. We’ll alert you once the item is available again.

What is your return or DOA policy for devices?

Defective-on-arrival (DOA) products can be replaced or credited within 7 days of delivery. Please keep the original packaging and provide batch numbers for quick processing.

Do you provide authentic products and batch verification?

Yes. All products are sourced directly from authorized manufacturers and distributors. Many include scratch codes or QR verification, and COAs are available upon request.

Who do I contact for support?

Use the contact form on our website or email our support team. For faster help, please include your order number.