Mercedes-certified_autobody_twins-collision

Do I have the right to choose my own auto body shop after an accident?

Yes, New York law allows you to choose the auto body shop you trust, even if your insurance company recommends a different repair facility. Choosing a manufacturer-certified collision repair shop helps ensure your vehicle is repaired correctly and safely.

Do you work with insurance companies for collision repairs?

Yes, we work directly with most major insurance companies and have licensed NYS appraisers on-site to help streamline the claims and approval process. This allows us to reduce delays, handle negotiations, and keep your repair moving efficiently.

What does it mean to be a manufacturer-certified auto body shop?

Manufacturer certifications mean our shop meets strict standards for equipment, technician training, and repair procedures required to restore vehicles to factory specifications. These certifications help protect your vehicle’s safety systems, performance, and resale value.

How long does collision repair usually take?

Repair timelines vary depending on the extent of damage, parts availability, and insurance approvals, but we keep you informed throughout the entire repair process. Our team closely monitors progress to ensure repairs are completed as efficiently as possible without sacrificing quality.

Can you provide a free estimate before repairs begin?

Yes, we offer free collision repair estimates so you can understand the scope of work and next steps before committing to repairs. Our estimates are detailed, transparent, and designed to help you make informed decisions with confidence.