Smartling

How easily does Smartling integrate with CMSs, applications, and code repositories?

Smartling integrates seamlessly with your existing tech stack. We offer 50+ pre-built integrations with: CMSs like WordPress, Adobe Experience Manager, Contentful, Drupal, and Sitecore CRMs and support platforms like Salesforce and Zendesk Marketing tools like Marketo and HubSpot Code repositories like GitHub and Bitbucket Cloud storage like Google Drive and Dropbox For custom setups, Smartling provides open APIs, SDKs, Zapier support, and professional services. You can also integrate Smartling directly into your CI/CD pipeline for continuous deployment. Learn more about integrations

Can Smartling automate translation workflows from start to finish?

Yes, Smartling automates up to 99% of the translation process. Automation features include: Auto-detection of new content Instant job authorization and submission AI-powered post-editing and quality estimation Auto-publishing of completed translations Workflow rules tailored to your team’s needs This means less manual effort, faster localization, and content that stays up to date automatically.

What file types and content formats does Smartling support?

Smartling supports a wide range of formats, including: Software & web formats: JSON, XML, YAML, HTML, Markdown, Gettext PO Mobile app strings: iOS .strings, Android XML Documents: Microsoft Word, Excel, PowerPoint, PDFs Design & media: InDesign (.idml), SVG, SRT/VTT subtitles From UI copy to legal docs and multimedia content, Smartling can localize it.

Can Smartling scale with my content and language needs?

Absolutely. Smartling is a cloud-native platform built for enterprise scale: Handles millions of words and translation actions daily Supports hundreds of languages and locales Scales automatically with your content volume and user base Whether you're translating 10 pages or 10 million strings, Smartling can handle it.

How does Smartling ensure high translation quality?

Smartling combines AI and human expertise to deliver consistently high quality: In-platform Linguistic Quality Assurance (LQA) tools AI-powered quality checks (e.g., tone, punctuation, brand consistency) Glossary enforcement and terminology management Visual context to help translators catch errors Human review with intelligent sampling Smartling Language Services include a 98+ MQM quality guarantee You get translations you can trust, every time.

What security and compliance standards does Smartling meet?

Smartling follows strict data protection protocols and holds multiple certifications: SOC 2 Type II HITRUST & HIPAA PCI DSS Level 1 GDPR-compliant, with customizable DPAs ISO 17100 (for translation services) and ISO 9001:2015 Smartling is built for industries like healthcare, finance, and enterprise SaaS that require the highest standards of security and compliance. Learn more about security

How does Smartling support collaboration across teams and vendors?

Smartling streamlines collaboration with built-in tools and integrations: In-platform issue management for source and translation feedback Real-time notifications via Slack or email Shared translation memory and glossary Transparent approval workflows Internal teams and external translators can work together in one unified platform.

What is Smartling’s pricing model?

Smartling is offered as a tiered SaaS platform, including: Core plan for foundational needs Enterprise plan with full capabilities, integrations, and advanced automation Smartling also provides built-in tools to track and manage localization spend: Rate cards for translation services Real-time job cost estimates Custom billing reports Open APIs for finance system integration Smartling helps teams control costs and measure ROI.