Rentico

How to Check and Pay Fines?

Go to the official website: ums.rta.ae/violations/public-fines/fines-search  On the page, choose the search option Plate Details.Enter your car details:Plate Source: DubaiPlate Category: PrivatePlate Code: your vehicle codePlate Number: your vehicle numberClick Search.You’ll see a list of unpaid fines, including the date, type of violation, and amount.Select the fine you want to pay and click Pay.Important: For fines issued in Dubai, an extra 20 AED Knowledge & Innovation Fee is always added.This is a mandatory government fee charged per fine to cover RTA IT services and transact

Where and how do I refuel the car in Dubai?

Refueling in Dubai is quick and convenient thanks to modern infrastructure and great service.Major fuel station networks include:ENOC (Emirates National Oil Company)EPPCO (Emirates Petroleum Products Company)ADNOC (Abu Dhabi National Oil Company)EmaratYou don’t need to leave the car — an attendant will fill the tank for you. Just tell them the fuel type and how much you want.For Rentico cars, use Special 95 or Super 98 petrol. Please check with your manager to confirm the correct fuel type for your rental vehicle.Both cash and cards are accepted. If you don’t have a local bank card, we recomme

How do I return the rental car?

You can return your rental car in Dubai in the way that’s most convenient for you:Free return:Anywhere in Dubai for rentals over AED 1,000At our office:Anantara Downtown — Business Tower, G02, Business Bay, Dubai, United Arab Emirates (view on map).Paid return:Anywhere in Dubai — AED 99 (incl. VAT)Al Maktoum Airport — AED 149 (incl. VAT)DXB Airport — AED 99 (incl. VAT)Important return notes:Airport parking fees are paid by the renter.The fuel level must match what it was at pickup, or fuel charges will apply.The car must be returned in the same condition as when delivered.

What traffic fines can I receive, and how do I pay them in Dubai?

Dubai has strict traffic laws, and most violations are recorded by automatic cameras.Common reasons for fines:Speeding — AED 300 to 3,000 (the higher the speed, the higher the fine)Running a red light — AED 1,000 (vehicle may be impounded)Not wearing a seatbelt — AED 400Using a phone while driving — AED 800Parking violations — from AED 150Illegal U-turn or turn — AED 400Driving on the hard shoulder — up to AED 1,000Driving under the influence — AED 20,000 to 100,000, plus possible jail time, vehicle confiscation, and license suspensionTransporting a child under 4 without a certified car seat o

What does the insurance cover?

All our cars come with Collision Damage Waiver (CDW) insurance, which reduces or covers your financial liability in case of an accident.CDW limits the amount you're responsible for. The rental price includes standard coverage with a deductible of AED 1,000–1,500, depending on the car model.If you're at fault, you’ll only need to pay the deductible.If the accident is not your fault, you don’t pay anything.To make a claim, a police report is required:A green report means you’re not at fault — no payment needed.A red report means you’re at fault — the deductible applies.Please note: CDW insurance

How do I pay for parking in Dubai?

Dubai has a convenient and flexible parking payment system. You can choose from several options:Via the RTA Dubai mobile app Download the app, select the parking zone, enter your car plate number, and pay using a bank card or a Nol card (available at metro stations and shopping malls).Via SMS If you have a local SIM card, send a message to 7275 in the format:plate number [space] zone code [space] number of hours Example: A12345 123A 2 (for 2 hours in zone 123A)Via parking meters Meters accept coins (1 AED and 50 fils) and Nol cards.Standard paid parking hours:Monday to Saturday: 8:00 AM – 10:0

How do I pay for toll roads?

All our rental cars are equipped with Salik tags — Dubai’s electronic toll system. Tolls are charged automatically when you pass through a Salik gate.You can pay for all tolls when returning the car.The standard toll fee is AED 5 per gate. During peak hours, the fee increases to AED 8.Entering Dubai Mall also triggers a Salik charge.

What is the mileage limit, and what happens if I exceed it?

You get 250 km per day included for free. If you exceed the total mileage limit, each extra kilometer will cost AED 1–5, depending on the car class.You can drive as much as you want on any day — charges apply only if your total mileage during the rental exceeds the allowed limit.