North Oakland Caregivers

What is the difference between home care and home health?

Home care is non-medical senior care — help with bathing, dressing, meals, mobility, companionship, and dementia support — delivered by our trained team in your loved one's own home. Home health is short-term skilled medical care (nursing, physical therapy) usually ordered after a hospital stay. Most families need home care for the long-term daily living support that keeps seniors safely aging in place.

How do you match caregivers with clients?

We pair every family with private caregivers chosen for that specific match. We look at the senior's care needs, schedule, personality, hobbies, and any medical considerations like dementia or mobility limits, then introduce caregivers who fit. The goal is continuity — the same trusted faces returning visit after visit, not a rotating roster of strangers.

Can I request the same caregiver for every visit?

Yes. Continuity is core to how we deliver senior care. Once your loved one is matched with a primary caregiver, that caregiver becomes the consistent face for their schedule. For 24/7 home care or weekend coverage we build a small, dedicated team so every visit is from someone your family already knows.

What types of senior care services do you offer?

Our home care services cover the full spectrum: companion care, personal care (bathing, dressing, grooming, medication reminders), Alzheimer's and dementia care, respite care for family caregivers, hospital-to-home transition support, end-of-life care, and 24/7 around-the-clock care. Every service is delivered one-on-one in your loved one's home across Southeast Michigan.

How are your caregivers vetted?

Every caregiver passes a multi-step screening process: state and federal background checks, reference verification, an in-person interview, a skills assessment, and proof of any required certifications. Those working with dementia and Alzheimer's clients receive additional specialized training. We re-verify credentials on an ongoing basis.

Does insurance or long-term care policy cover home care?

Most long-term care insurance policies cover non-medical home care like ours, and many Veterans Affairs benefits do as well. Standard health insurance and Medicare generally do not cover ongoing senior care at home. We're experienced helping families navigate long-term care claims, VA Aid & Attendance, and private-pay options — just ask during your free consultation.

What is the minimum number of home care hours?

Most schedules start at four-hour visits, which gives the caregiver time to help with a meal, personal care, and meaningful companionship without feeling rushed. We can scale up to eight-hour shifts, overnight care, live-in care, or full 24/7 coverage depending on what your loved one needs.

How are caregivers trained for dementia and Alzheimer's care?

Team members assigned to Alzheimer's and dementia clients complete additional training in redirection, behavioral cues, fall-prevention routines, and creating calm sensory environments. Many on our team have years of specialized experience in memory care, and we match them to families whose loved ones need that level of expertise.