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customer service 101
What this score means
Your AEO score measures whether AI search engines (ChatGPT, Claude, Perplexity, Gemini) can actually read your site and cite it in answers. Two-thirds of websites are invisible to them. customer service 101 just got measured.
3/10 means customer service 101 is currently invisible to AI search. Most AI assistants will not cite your brand when asked about your category. Claiming and applying the fixes below is the fastest way to change that.
About customer service 101
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Details
AI Visibility Breakdown
1
Structured Data
2
Content Structure
3
Entity Clarity
2
E-E-A-T Signals
5
Technical AEO
2
AI Discoverability
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Your full 6-category score breakdown
Exact fixes: robots.txt, schema, llms.txt
AI bot crawls from ChatGPT, Claude, Perplexity, Gemini
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Tech Shoppers Do More Research Than Anyone. Are You There When They're Looking?
Tech buyers are the most research-intensive shoppers on the internet.
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Source & Attribution
Scored by Engagemii on June 26, 2026. Methodology: engagemii.com/aeo/methodology
Source URL: https://engagemii.com/aeo/brands/evansconsultinggroup
Cite this score: Engagemii (2026). "AEO Score for customer service 101." Retrieved from https://engagemii.com/aeo/brands/evansconsultinggroup
Licensed under CC BY 4.0. You may reuse this data with attribution: a visible link to engagemii.com.
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