CoSupport AI

Can I set up an AI agent myself, or do I need to book a demo?

You can set up your AI agent on your own. Simply register and complete the step-by-step onboarding flow — your AI agent will be ready in minutes. If you prefer a guided walkthrough, you can also book a live demo session with our team.

What do I need to start using CoSupport AI?

All you need to get started is a desire to automate a portion of support requests and a knowledge base that AI will use to handle customer interactions. The onboarding is designed to build a knowledge base from scratch, so you can start configuring your first AI agent immediately.

How much does CoSupport AI cost?

CoSupport AI offers flexible pricing models designed for different team sizes and support workflows, including Resolution-Based (pay per resolved ticket), Server-Based (fixed price, unlimited AI replies), and Response-Based (pay per AI reply). Visit cosupport.ai/pricing for full details.

What data sources can CoSupport AI use for AI setup?

You can train your AI agent on your help center articles, website pages, documents (PDFs, Google Docs, etc.), and past customer conversations.

What platforms does CoSupport AI integrate with?

CoSupport AI integrates with the most popular helpdesks, including Zendesk, Freshdesk, and Zoho Desk, business messengers such as Slack and Microsoft Teams, and many more. It can also connect to internal systems and back-end infrastructure through API.

How does CoSupport AI ensure the security of my data?

CoSupport AI is ISO 27001 certified and fully complies with GDPR and CCPA standards. Security measures include dedicated servers, full data encryption and anonymization, ensuring all information remains protected within your infrastructure.

What patented technology does CoSupport AI use?

CoSupport AI is powered by a U.S.-patented AI architecture that ensures factual, brand-aligned responses. It delivers replies up to 3× faster than baseline LLMs and eliminates hallucinations by training exclusively on your company data.

What are the main use cases for CoSupport AI?

CoSupport AI is used for: (1) Customer support automation — resolving repetitive support tickets autonomously; (2) Pre-sales automation — answering pre-sales questions, qualifying and capturing leads; (3) Internal operations — acting as an internal AI copilot that handles employee questions and requests.