Comfy Houston

What are your booking conditions?

We require the individual booking to meet the minimum age stated in each listing (typically 24-25 years old minimum). When booking, you must provide valid ID for verification and complete our online booking process. After your booking is confirmed, you will received an email with confirmation details.

What if I need to cancel my booking?

For reservations made directly through our website, our cancellation policy is as follows: 100% refund until 30 days before check-in, 50% refund until 7 days before check in, less than 7 days before check-in is non-refundable. To request a cancellation, simply email us with your reservation number

What are your check-in and checkout times?

Standard check-in time is at 4:00 PM and check-out time is at 10:00 AM. Any early check-in or late check-out is based on occupancy and availability and must be approved in advance.

Do you allow pets?

Yes, most of our properties are pet friendly. Please verify that the property you are booking is pet friendly prior to completing your reservation, and indicate that you are brining a pet on the booking form.

Are you child-friendly?

Yes! All of our properties allow children of all ages and are family friendly.

Do you allow parties or events?

While we encourage all guests to have a wonderful time and enjoy their stay with us, we do not allow any events or parties that exceed the occupancy limits set forth in each listing.

Do I need to bring towels and linens?

Not at all! We proudly provide high quality towels and linens at each of our rental units. No need to worry about brining your own.

What items do you supply?

In addition to quality towels and linens, our units also come stocked with coffee and tea, hand soaps, dish soap, paper towels, toilet paper and shower soap/shampoo. If at any point in your stay you run out of one of these items, please contact us and we will supply more at our discretion.