CaseManagement.ai — AI

What is CaseManagement.ai?

CaseManagement.ai is an AI-powered case management companion platform built for human services organizations — any setting where case managers coordinate services, track outcomes, and document interactions on behalf of individuals. This includes IDD providers, behavioral health agencies, child welfare organizations, aging services, housing programs, veterans services, workforce development, community mental health centers, and more. It combines ambient listening technology, automated progress notes, goal tracking, referral coordination, and compliance documentation into one HIPAA-compliant sys

How is CaseManagement.ai different from a generic EHR?

Generic EHR systems are designed for clinical healthcare — physician workflows, diagnosis coding, inpatient documentation — and are then adapted for human services. CaseManagement.ai is built from the ground up for case management workflows: person-centered planning, waiver documentation, caseload management, and coordination across community-based services. The AI features are designed for how case managers work, not how physicians work.

Is CaseManagement.ai HIPAA-compliant?

Yes. CaseManagement.ai is fully HIPAA-compliant. All data is encrypted in transit and at rest. The platform is built on iCareManager's infrastructure, which holds SOC 2 Type II certification — independently audited for security controls, availability, and data handling. A Business Associate Agreement (BAA) is executed with every provider organization.

How long does implementation take?

Most organizations go live within 5–6 months of contract signing. A dedicated implementation specialist is assigned to every organization. The process includes five phases: Discovery, Configuration, Training, Go-Live, and Ongoing Support.

How is CaseManagement.ai priced?

CaseManagement.ai is priced per active individual served — not per staff seat. Your entire team of case managers, supervisors, and administrators is included. The Starter plan begins at $499/month. Professional begins at $1,499/month and includes ambient listening. Enterprise pricing is custom.